Thank you for shopping with WOWLYGO. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy carefully to understand our delivery process.

1. Order Processing

After you place an order, our team will review and process it as soon as possible. Orders are generally processed within 1–2 business days, depending on product availability and order volume.

We may contact you by phone or other available communication methods to confirm your order before processing.

2. Delivery Areas

WOWLYGO provides delivery services across Bangladesh through trusted courier and delivery partners.

3. Estimated Delivery Time

Estimated delivery times may vary depending on your location:

  • Inside Dhaka: Usually 1–3 business days

  • Outside Dhaka: Usually 2–5 business days

Delivery times may be affected by weather conditions, public holidays, courier delays, or other circumstances beyond our control.

4. Shipping Charges

Shipping or delivery charges may vary depending on the delivery location, product size, weight, and any available promotional offers.

The applicable delivery charge will be displayed during the checkout process before you complete your order.

5. Order Confirmation

After placing an order, you may receive an order confirmation through phone, SMS, email, or another available communication method.

Our team may contact you to verify order details before dispatching the product.

6. Failed Delivery

Customers are responsible for providing accurate delivery information, including their name, phone number, and complete address.

If a delivery fails due to an incorrect address, an unavailable customer, refusal to receive the order, or incorrect contact information, additional delivery charges may apply for re-delivery.

7. Delayed Delivery

While we make every effort to deliver orders within the estimated timeframe, unexpected delays may occasionally occur.

WOWLYGO is not responsible for delivery delays caused by courier services, weather conditions, public holidays, natural disasters, or other circumstances beyond our reasonable control.

8. Order Tracking

Where available, tracking information may be provided so that customers can monitor the status of their orders.

9. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after receiving your order. Please refer to our Return & Refund Policy for more information.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us through the contact information available on our website.

WOWLYGO
Thank you for shopping with us!